LEGAL REFERENCE

Your Privacy Comes First at evip2

We handle your account details, payment information and gaming history with the same care you'd expect from a brand built for Indonesia. This policy explains exactly how we...

Data SecurityPayment ProtectionAccount PrivacyTransparencyYour Control
evip2 Your Privacy Comes First at evip2

What We Collect and Why

Service availability is jurisdiction-dependent. Users are responsible for checking local law before access.

PLAYER SUPPORT

Questions About Your Privacy

Email Support Reach our privacy team at [email protected] with any questions about how we handle your data, your rights, or requests to access or delete your information.
Account Settings Manage your privacy preferences directly in your account dashboard. Update what information you share, control communication settings and review your data anytime.
Live Chat Our support team is available through live chat during platform hours to answer privacy concerns, explain our practices and help you understand your account protections.
EDITORIAL CLARITY

How We Protect Your Trust

Encryption Standard

All data transmitted between your device and our servers uses industry-standard SSL encryption. Your payment details and personal information are...

Payment Partner Vetting

DANA, OVO, GoPay and QRIS integrations are handled through certified payment processors. We audit these partnerships regularly to ensure your...

Regular Security Audits

We conduct third-party security assessments quarterly to identify and fix vulnerabilities before they affect your account. Audit reports are available...

Data Retention Limits

We keep your information only as long as needed to run your account and meet legal requirements. Closed accounts are...

Fraud Detection

Our system monitors account activity 24/7 to spot unusual transactions or login attempts. If we detect suspicious behaviour, we alert...

Compliance Framework

evip2 operates under privacy regulations applicable to supported regions in Indonesia. We maintain documentation of our compliance practices and respond...

SIDE BY SIDE

Privacy Across the evip2 Platform

01

Live Casino Tables

Your table history and betting patterns are logged for account security and dispute resolution. We do not share this data with other players or third-party analytics firms.

02

Slot Lobbies

Spin history is stored on your account for transparency and responsible account management. Session data helps us personalise your lobby view without tracking you across external sites.

03

Sportsbook Markets

Bet slips and market activity are tied to your account for settlement and audit purposes. We do not use your betting patterns for targeted advertising outside the evip2 platform.

04

Payment Processing

DANA, OVO, GoPay and QRIS transactions are processed through encrypted channels. We retain transaction records for 7 years to comply with Indonesian financial regulations in supported regions.

05

Account Verification

Identity verification data is stored securely and accessed only during account setup, withdrawal requests or fraud investigations. We do not share verification documents with external parties.

06

Communication Preferences

You control how we contact you. Opt out of promotional emails, SMS or push notifications anytime in your account settings without affecting your ability to play or withdraw.

07

Device & Location Data

We log your device type and approximate location for security purposes only. This helps us detect unauthorised access attempts and protect your account from fraud.

AT A GLANCE

What Defines Our Privacy Approach

Minimal Collection We ask only for information needed to verify your identity...
Clear Consent Before we use your data in any new way, we...
Local Payment Trust DANA, OVO, GoPay and QRIS are processed through local payment...
Transparent Logging Your account activity log shows every login, withdrawal request and...
Right to Access Request a complete copy of your personal data anytime. We...
Right to Delete Close your account and request permanent deletion of your data...

Privacy Questions Answered

We retain your gaming history for the life of your account plus 7 years after closure to comply with financial regulations in supported Indonesian regions. You can request deletion of closed-account data after the retention period ends.

No. Account verification requires your legal name, ID number and date of birth to prevent fraud and comply with local regulations. This information is encrypted and accessed only during verification or dispute resolution.

We never sell your personal information to third parties. We do not share your gaming activity, payment history or contact details with advertisers, data brokers or external analytics firms.

If evip2 is acquired, your data transfers only to the buyer under the same privacy protections outlined here. If we shut down, we notify you and provide 30 days to withdraw funds before account deletion begins.

We never store your wallet credentials or PIN. Payment partners handle encryption directly. We log only transaction amounts and timestamps on your account for settlement and dispute purposes.

You cannot opt out of essential data collection needed to run your account and process payments. You can opt out of marketing communications, analytics and non-essential cookies through your account settings.

Email [email protected] with privacy questions or data requests. Our team responds within 5 business days. For regulatory complaints, contact the privacy authority in your supported region.